Xpert Mapping™ Resources

We make it easy and fun to use our approach!

Tools and Resources

To capture the best insights, we designed specialized tools to help with data collection and organization through ever step of our approach: Xpert Mapping™ workshops, Xpert Interviews™, Xpert Design™ Workshops, and Enhancement Focus Groups.

High-performing employees, customers/patients, and subject matter experts are valuable resources and demand their time is used well. Our research shows that having people create visual conversations is much more effective, as well as more efficient at capturing the information and insights needed for successful solution design. When people match words to actions, the accuracy and detail of what they share increases dramatically.

High-performing employees, customers, and subject matter experts are valuable resources and demand their time is used well. Our research shows that making conversations visual is much more effective.

• When people match words to actions, the accuracy and detail of what they share increases sharply.

• When people see what they are saying, they can quickly organize what they said to make it more useful for others.

Our customized resources include not only the following post-its, but templates, worksheets, invitations, agendas, Rules for Participants. Rules for Observers, etc.).

We have broken the information we desire from successful performers into 17 different post-its representing 17 critical aspects of documenting expertise.

Using our custom post-its and tools will help you:

• Increase data collection productivity as much as 50% over generic post-its or no post-its at all.

• Create a brand for you and your work. Custom post-its demonstrate that you have done your homework to assure your facilitation and interviews are as professional as possible.

• Short, clearly focused instructions on each post-it make it intuitive for participants to use them correctly.

• Simplify the mapping and data gathering so anyone from a child to the most sophisticated professional can start contributing their wisdom from the very beginning.

• Participants don't get confused trying to remember what each color represents when use generic post-its with a chart. They stay focused on sharing their specialized knowledge and wisdom.

• Participants relax as they have fun with the bright, enjoyable colors and playful instructions (e.g., "IDEA: Flash of Brilliance" or "Hints: Top Secret."

• Post-it symbols and colors match the map documentation. Formatting, colors and symbols remain consistent as the project deliverables are created through each step. This makes it easier for everyone to quickly understand how a document is laid out so they can focus on their review and contribution to the findings.