People-Perfect in 3 Steps 

map-model-design-peopleperfect@1500pixelwide.jpg

Map

  • Best and fastest way to test assumptions and determine design criteria.
  • Informs, energizes and aligns stakeholders.
  • Creates a detailed picture of the context within which behavioral change must occur.

Model

  • Translate the map into 50-130 needs.
  • Rate needs in terms of importance and satisfaction to determine the top 5-10 most important unmet needs.
  • Focuses design requirements on satisfying end users' most important, unmet needs with a solution at least 30% better than any other option.

Solution Design

  • Solution Design Workshops facilitate the project team through a people-centered design process to a people-perfect solution.
  • Design an end user experience from beginning to end so the solution is much more than a transactional event, product, or transactional.
  • Leverage the context and environment in which end users will adopt the solution to make the desired behavioral change easy and intuitive.
 People-Perfect Solutions go beyond traditional marketing and assessment research. We use Action Research: a powerful methodology human development experts have refined since the 1940s to energize teams in tackling practical, immediate problems. Look at the energy and focus with this international group of physicians designing a new medical device! Action Research not only gets more powerful information, it pays attention to what participants care about most in the process. Think about how energized you got with the last survey, interview or focus group you participated in? Action Research energizes participants to become co-creaters in the solution design process. Amazing things happen.

People-Perfect Solutions go beyond traditional marketing and assessment research. We use Action Research: a powerful methodology human development experts have refined since the 1940s to energize teams in tackling practical, immediate problems. Look at the energy and focus with this international group of physicians designing a new medical device! Action Research not only gets more powerful information, it pays attention to what participants care about most in the process. Think about how energized you got with the last survey, interview or focus group you participated in? Action Research energizes participants to become co-creaters in the solution design process. Amazing things happen.